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Customer Stories

We will be regularly adding some stories that our customers have asked us to share.


As the result of a brief, but intense hail storm last year, a Schaumburg home needed some repairs. Working with Harris’ expert Project Manager, Joe, the homeowner chose GAF’s Timberline in Shakewood - guaranteed to withstand winds up to 130 mph! The new color required changing his soffit & fascia, so he did that, too. Lastly, he added something he had always wanted - LP Smartside siding. A freak storm resulted in a relationship with a trustworthy remodeler who he could rely on to achieve his desired upgrades! To quote a famous British philosopher, “Always look on the bright side of life.”

Schaumburg, IL Customer

Having purchased a home that was more than 50 years old, the new owner mentally added replacing the roof to his “To-Do” list. Hearing that he wanted to modernize the home’s look, his Project Manager, Joe recommended Owens Corning’s Oakridge® laminated shingles. An upgrade from traditional three-tab shingles, these shingles are available in colors that are popular today. The result is a home whose character is unique in his neighborhood.

Berkeley, IL Customer

A customer who lives in a 57-yr old house in Wheaton, Illinois loved the character of her older home, but was determined not to endure another uncomfortable winter there because of its drafty wooden front door.
She stopped in our showroom at 321 Roosevelt Rd in Glen Ellyn where the attendant educated her about recent innovations in energy-efficient doors. She used the information and materials she was given to compile some questions for Lance, her assigned Project Manager.
After presenting her with appropriate options, he ultimately helped her choose a door that significantly reduced her energy bills, made a strong impact when viewed from the street & still kept the “feel” of the wonderful older homes on the block.

Wheaton, IL Customer

A Glen Ellyn customer wanted to replace his old wooden sliding door with a maintenance-free version.
Online research directed him to our web site where he read about Alside’s 6100 Patio Door. He was impressed to read that these doors never need painting & can be cleaned just by wiping them with a damp cloth. At our Roosevelt Rd showroom he saw its solid construction and easy-glide operation. A few weeks after working with Lance, one of our Project Managers, he now has a new, energy-efficient patio door – with a Lifetime Limited Warranty!

Glen Ellyn, IL Customer